[tuipartners_number number=”1″ title=”Provide clarity and certainty”]Have a written terms & conditions of employment in place for all your employees. It should be signed by them and include information about pay, holiday, equipment & uniform, working patterns, disciplinary and grievance procedures.[/tuipartners_number][tuipartners_number number=”2″ title=”No discrimination”]Have a written anti-discrimination policy in place, also known as non-discrimination or equal opportunity policy. It describes your business commitment to treat employees, guests, suppliers and the local community fairly and equally.[/tuipartners_number][tuipartners_number number=”3″ title=”Child protection”]Have a written child protection procedure in place, which sets out what your business does to respect children’s rights and to help protect children from abuse, neglect and exploitation at the property. Even for properties that offer an adult only environment, it is still important to have a policy to safeguard children that specifies what will happen should a child be found at the property or guests behave suspiciously around children within or outside the property.[/tuipartners_number][tuipartners_number number=”4″ title=”When employing young people…”]…meet national requirements when employing people under 18 years old AND be aware of the responsibilities under the UN Convention on the Rights of the Child and ILO Convention 138/18. Any person under the age of 18 (17 years old or less) in the majority of countries are classified as a child and their employment is often considered differently from adults. There may be restrictions around the number of hours and types of work that under 18’s can undertake.[/tuipartners_number][tuipartners_number number=”5″ title=”Support local artists”]Support local artists and artisans of traditional crafts either through the display, commissioning or sale of their work.

[/tuipartners_number][tuipartners_number number=”6″ title=”Support a community project”]Support any local community, either through donations (including guest donations) or volunteering time, where your employees get the opportunity to contribute. Many hotels support their local environment and community by for example organising a monthly or annual beach clean, or donating a local NGO. Both staff and guests are often enthusiastic to join.[/tuipartners_number][tuipartners_number number=”7″ title=”Inform guests”]Provide guest information (for example; in-room folders or TV channel, reception/lobby notice boards, displays or TV screens) that includes advice about the local area, attractions, landscape, culture and traditions. By doing so it helps improve guest experience, strengthen ties with the local community and supports overall sustainability aims.[/tuipartners_number][tuipartners_number number=”8″ title=”Local cuisine, traditions & culture”]It is recommended to reflect the local cuisine, traditions and culture in your operations. Many hotels will provide some reflection of the destination they are in, whether it be through entertainment, menu choice, giftshop choices or events. This can improve guest experience and offer the opportunity to support local goods and service providers. It increases community engagement.[/tuipartners_number][tuipartners_number number=”9″ title=”Be a mentor”]Work with a local educational organisation to support young people in gaining the skills and confidence they need for employment. This could be through apprenticeships, by providing work experience opportunites, sponsoring activities that support young people in achieving their career aspirations, providing tours of the hotel and familiarising student with the types of jobs available or by supporting teaching, for example, by making guest lectures to a local training college.[/tuipartners_number][tuipartners_number number=”10″ title=”Never stop learning”]Offer your staff the opportunity to attend training and educational courses (over and above any statutory requirements) at least once a year. For example, many hotels provide the option for language training or to gain cooking skills as a part of their routine employment contracts. It makes your hotel attractive workplace, while it also leads to happy employees who continue in developing their skills.[/tuipartners_number]